Network Administrator

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Full-Time • Pigeon, MI

Provides network /computer administration and support for Cooperative Elevator Co.

Job Responsibilities

  • Provides prompt, efficient, and professional service to customers (internal and/or external). Clearly and courteously communicates with customers promoting a positive company image at all times.
  • Regularly monitors and assists the Network Manager in maintaining the following:
  • Network stability, integrity, connectivity and availability
  • Network security and security solutions, including firewall, anti-virus, and intrusion detection systems
  • Networked servers such as file servers, e-mail and database systems
  • Infrastructure routers, switches, software’s, and configuration settings to support the computing environment
  • Monitors and maintains the following:
  • LAN, WAN, WLAN, DNS, WINS, LDAP, DHCP, Group Policy management, and Microsoft Active Directory services
  • System backups and recovery processes
  • Troubleshoots, evaluates, repairs and upgrades company servers and peripheral hardware.
  • Assists with the maintenance and documentation of network configurations, cabling layouts, and server hardware/software inventories.
  • Implements networking solutions ensuring effective and efficient network operations.
  • Provides Help Desk support, responding to incoming calls, e-mails, and after hours on-call support, regarding end-user computer issues, documenting problems and providing diagnosis and resolution.
  • Other duties as assigned.

Education and Experience

Bachelor’s Degree in Information Systems Management,  Computer Network, Computer Science or other related technology field with a minimum of 3 to 5 years related experience in Information Technology or equivalent combination of education and experience.

Critical Success Factors

  • Is open and reacts positively/productively to change; willingly takes on new challenges; acts as change agent for company
  • Good interpersonal and communication skills; able work cooperatively in team environment; shares knowledge with team members; willing to assist others
  • Strong organizational, time management and prioritization skills
  • Highly motivated with propensity for taking initiative
  • Detail-oriented with high degree of accuracy
  • Strong customer service orientation with ability to support remote users.
  • Ability to conduct research into enterprise networking issues and products as required.
  • Training and presentation skills
  • Troubleshooting skills of computer equipment malfunctions; able to make minor repairs
  • Acts and looks professional, positively advancing Cooperative Elevator’s image and reputation
  • Knows and follows company safety policies and practices.
  • Completes assigned projects in timely manner.

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